Frequently Asked Questions

Everything you need to know about your Shapellx experience.

How do I find the right size for my shapewear?

We recommend using our detailed Size Guide located on each product page. For the best fit, take accurate measurements of your waist and hips, and if you are between sizes, we suggest sizing up for comfort.

What is your return and exchange policy?

We offer a 60-day return and exchange window. Items must be unworn, unwashed, with all original tags attached and in their original packaging to be eligible for a refund.

How long will it take to receive my order?

Standard shipping typically takes 5-8 business days within the United States. International shipping times vary by location, usually ranging from 7-15 business days.

How should I wash and care for my Shapellx garments?

To maintain the elasticity and compression of your garments, we recommend hand washing in cold water with mild detergent and laying flat to air dry. Avoid machine washing, tumble drying, or bleaching.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options such as Afterpay and Klarna.