Returns & Exchanges
We want you to feel confident and beautiful in your Shapellx shapewear, which is why we offer a 60-day window for easy returns and exchanges. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Center and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
- 3.Package Your Items
Securely pack your unworn garments in their original packaging, ensuring all hygiene liners and brand tags remain intact.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.